ITW Safety Components Mexico

ITW Global Automotive

Put simply, too often companies do not spend enough time on the critical 20 percent of their key customers and products and spend too much time on the lower volume 80 percent. Our view is that once you know who your high volume customers are, you can begin to understand what drives your growth and what your true costs are in the business. At the same time, we don’t walk away from low volume customers; we just treat them differently, via outsourcing and specialty pricing programs. And regardless how big or small the order, product safety and quality are always 100 percent.
Known internally as the ITW Toolbox, this repository of proven strategies and techniques guides our business process and helps us find new ways to enhance customer satisfaction as well as drive margin growth and profitability. Specific strategies that help us reach our goals include: product line simplification, segmentation, in-lining, cellular manufacturing and outsourcing, as well as manufacturing to the market rate of demand.
We believe the future of good business is deeply rooted in the past. By following our guiding principles designed to enhance customer focus, productivity, innovation and profitability, we are able to make continual process and product improvements for customers, while producing solid results for our shareholders. Our ability to produce commercial innovations on a continual basis for our customers is the foundation of our success.